Mittica
Effective Date: 26/11/2025
Website: https://bymittica.com
Business Name: Mittica Skincare
This Privacy Policy explains how Mittica (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you browse or make a purchase from our website.
1. Information We Collect
1.1 Personal Information You Provide
When you make a purchase, fill out forms, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order & Transaction Details
1.2 Information Collected Automatically
When you visit our site, we may collect:
- IP Address
- Browser Type
- Device Information
- Cookies & Usage Patterns
This helps us improve website performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Process, fulfill, and deliver your orders
- Communicate order updates, support, or marketing (only if you opt in)
- Enhance website experience and functionality
- Detect and prevent fraud
- Maintain internal records for legal and business purposes
We do not sell or trade your personal information.
3. International Shipping Disclaimer
Mittica ships internationally; however:
- Delivery times may vary depending on customs and country regulations
- Customs duties, taxes, and import fees are the customer’s responsibility
- We cannot control delays caused by customs, couriers, or external circumstances
- Refunds will not be provided for delays outside our control
4. Payment Information
Payments are processed securely through trusted third-party payment gateways.
- Mittica does not store or access full card/payment details
- All transactions are encrypted and processed securely
5. Cookies & Tracking Technologies
We may use cookies to:
- Improve browsing experience
- Analyze website traffic
- Save login or cart preferences
You may disable cookies in your browser settings, but some site functions may not work properly.
6. Sharing of Information
We may share your data with:
- Payment processors (e.g., Razorpay, Stripe)
- Shipping and logistics partners (to deliver your orders)
- Website service providers (analytics, hosting, security tools)
- Legal authorities, only when required
These partners are obligated to protect your data.
7. Data Protection & Security
We take reasonable security measures, including:
- Encrypted servers
- Restricted data access
- Secure payment processing
- Regular security monitoring
While we strive to protect your data, no online transmission is 100% secure.
8. Children’s Privacy
Mittica is not intended for individuals under the age of 13.
We do not knowingly collect data from minors.
9. Your Rights
Depending on your region, you may have the right to:
- Request access to your personal data
- Request corrections
- Request deletion of your data
- Withdraw consent for marketing
To raise a request, email us at: mitticaonline@gmail.com
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
11. Contact Us
If you have questions about this Privacy Policy:
Email: mitticaonline@gmail.com
Business Address: bymittica.com
Owner/Representative: M.G